We help small organizations & businesses with marketing, technology, content, and AI adoption.
Follow our founder, Brian Birch, for grounded
Insights on marketing, tech, and AI adoption for small staff teams.
Blog
Technology
Tech visionaries made bold predictions about how the internet would transform business, communication, and society. This article revisits forecasts from Bill Gates, Steve Jobs, Jeff Bezos, and political leaders to see what came true, what failed, and what their track records can teach us about today’s AI boom.
AI & Automation
Learn how an AI customer support email assistant uses planning, action, reflection, and memory to understand issues, draft replies, escalate tickets, and track follow-up.
AI & Automation
Based on frameworks from the Business-Higher Education Forum (BHEF), this guide outlines the seven fundamental skills every professional needs to thrive in an AI-driven workforce, proving that success requires a powerful blend of technical acumen and human-centric capabilities.
Technology
This pdf research document explores the use of AI notetaker recording devices and their potential impact on association and business boards.
AI & automation
We invest a great deal of effort and time understanding Artificial Intelligence so you can use it safely and strategically. Our approach combines deep AI expertise with practical process design and au...
Branding
We conduct brand reviews and support rebranding initiatives at any organizational level. Our cost-effective approach serves as a launch pad for new initiatives.What we deliverBrand experience audits a...
Content strategy
Create innovative content tied to strategy while building efficient processes for content distribution. We help you develop a sustainable content engine that drives results.Our services includeGenerat...
Research & analytics
We help visualize information and data, providing context and clarity for key initiatives. Our deep industry and organizational research translates into multi-use tools that drive decision-making.Deli...
New Marketing Tool
Explore the use of bias in marketing with us!
We're a purpose-driven community of professionals committed to helping smaller organizations maximize their impact in the communities they serve.
We dive deep, take the time to understand your internal operations, challenges, and opportunities, and work alongside you to build true synergy and lasting momentum within your team. Our goal is to equip you with the structure, insight, and confidence to move forward with greater focus and effectiveness.
Brian is an accomplished leader with over 20 years of experience driving growth through technology i...
Jason Oliver is Harrier's AI, GEO, and process expert. He brings deep expertise in artificial intell...
Jay Dunbar specializes in transforming complex operational chaos into the predictable, efficient sys...
Joe Buonocore brings extensive website and app development expertise to Harrier. With a passion for...